Notion 3.3: Custom Agents

Notion has introduced Custom Agents, autonomous AI tools that operate without manual prompting. Users assign a job and a trigger or schedule, after which the agents handle tasks such as triaging requests, answering internal questions, producing daily standups, and drafting status reports on a continuous basis. The agents are designed for team use, with shared creation, permissions, and integrations to tools including Slack, Figma, Linear, and HubSpot through MCP connections. Notion said early testers created more than 21,000 Custom Agents, with 2,800 now running at the company. Agents are built by describing the workflow in plain language, after which Notion AI generates the agent and users can adjust triggers, instructions, sources, and the underlying model. Ben Levick, who leads Ops and Internal AI at Ramp, said the agents answer dozens of nuanced product and enablement questions every day with a high success rate. James Lawley, IT Ops Manager at Remote, said the agents triage requests with over 95 percent accuracy and resolve more than 25 percent of tickets autonomously while keeping Slack and Notion in sync. Morgane Palomares, VP of Marketing at Braintrust, said one agent posts daily competitive updates and another sends weekly summaries of top new logos. Brian Emerick, a Technical Program Manager at Vercel, said the agents provide a quick way to address workflows without building custom solutions. Willie Yao, Head of Engineering at Clay, said agents now deliver summaries automatically instead of requiring manual review of channels and materials. The agents are free to try through May 3, 2026. Beginning May 4, 2026, they will use Notion credits available as an add-on for Business and Enterprise plans. Business and Enterprise administrators can control who creates agents, and every run is logged so that changes remain visible and reversible.